Common issues

🙈 Player Names Are Hidden?

If you’re unable to see other players' names in-game, it’s likely due to a name display toggle.

🛠️ How to Fix It:

Simply press Ctrl + N on your keyboard repeatedly until player names become visible again.

💡 This shortcut cycles through name display modes — keep pressing until the correct one appears.

🧹 How to Clean Neprenia's Client Cache

If you're experiencing issues with the Neprenia client (such as failed updates, visual bugs, or broken modules), cleaning your client cache can often resolve the problem.

Follow the steps below carefully:

🧾 Step-by-Step Instructions

1. Close all open Neprenia clients

   • Make sure there are no instances of the client running in the background.

2. Open the Run dialog

   • Press Win + R on your keyboard

   • Type the following path and press Enter:

     shellCopiarEditar%appdata%\OTClientV8\

3. Rename the Neprenia folder

   • Find the folder named neprenia

   • Rename it to something like neprenia_backup

   • ✅ This keeps your bot settings (cavebot, target, hotkeys, etc.) safe in case you want to restore them later

4. Reopen the client

   • Launch the Neprenia client again

   • It will automatically create a fresh cache and begin downloading updates

5. Wait for the update to complete

   • Let the client finish all updates

   • Check if the issue has been resolved

💡 Notes

• If the client still doesn't work correctly, make sure your antivirus or firewall is not blocking any game files.

• You can copy configuration files (like cavebot or target settings) from the backup folder to the new one if needed.

📱 How to Clear Neprenia App Cache on Android

🧽 Step-by-Step: Clear App Cache

⚠️ This will not delete your account or progress. It only removes temporary files stored locally on your device.

1. Open your device’s Settings

   • Look for the ⚙️ Settings icon and tap it.

2. Go to “Apps” or “Applications”

   • The name may vary slightly depending on your device/Android version.

3. Find the Neprenia App

   • Scroll through your installed apps and tap on Neprenia.

4. Tap on “Storage & Cache” (Or just "Storage" on some versions)

5. Tap “Clear Cache”

   • ✅ This will immediately remove the temporary data.

   • ❌ Do not tap “Clear Data” unless instructed — that may reset your settings.

6. Reopen the Neprenia app

   • Let it reload any required files and check if the problem is resolved.

📌 Still Not Working?

If the issue persists, you can try:

• Restarting your device

• Reinstalling the app (only if instructed — you may lose custom settings)